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RESEARCH & INDEXES
Total Human Experience (HX)
Consumer Spend and CX
Outsourcing Opex, Salary andPricing Surveys
BEST PRACTICE
Supplier Relationship Management
DEI, ESG and Social Impact
Spend Analytics and Sourcing Management
CASE STUDIES
Outsourcing Case Studies
Offshore/Nearshore Location Analysis
Customer Experience & Lifetime Value
PEER-2-PEER
Peer-2-Peer Networking
Gainshares, Roundtables and Workshops
Member Chat and Forums
A hub for co-sharing and co-shaping best practice in human experience (HX) and business services sourcing.
For business clients only
GBS.World™ Business ClientCommunity:
Value Creation and Cost Cutting
5 complimentary community benefits for you
Authentic service provider reviews
Access objective and verified service-provider profiles and location assessments from our analysts and researchers (at no charge).
Outsourcing & HX Case Studies
Download case studies and success stories of other successful brands, shared-service centers, and sourcing projects.
Network with other equipotent members in our buy-side community in online groups and hybrid events.
Executive Profiles
Receive – and view – executive profiles and professional narratives of buy-side executives.
Thought leadership
View complimentary articles, blogs, whitepapers, and videos on sourcing trends and reducing business/sourcing costs.