Join other executives in our client-side sourcing peer-2-peer community.
We are trusted by:

RESEARCH & INDEXES

Total Human Experience (HX)

Consumer Spend and CX

Outsourcing Opex, Salary and
Pricing Surveys

BEST PRACTICE

Supplier Relationship Management

DEI, ESG and Social Impact

Spend Analytics and Sourcing Management

CASE STUDIES

Outsourcing Case Studies

Offshore/Nearshore Location Analysis

Customer Experience & Lifetime Value

PEER-2-PEER

Peer-2-Peer Networking

Gainshares, Roundtables and Workshops

Member Chat and Forums

A hub for co-sharing and co-shaping best practice in human experience (HX) and business services sourcing.

For business clients only

GBS.World™ Business ClientCommunity:

Value Creation and Cost Cutting

5 complimentary community benefits for you

Authentic service provider reviews

Access objective and verified service-provider profiles and location assessments from our analysts and researchers (at no charge).

Outsourcing & HX Case Studies

Download case studies and success stories of other successful brands, shared-service centers, and sourcing projects.

Peer-2-Peer Networking

Network with other equipotent members in our buy-side community in online groups and hybrid events.

Executive Profiles

Receive – and view – executive profiles and professional narratives of buy-side executives.

Thought leadership

View complimentary articles, blogs, whitepapers, and videos on sourcing trends and reducing business/sourcing costs.